Who Do I Call If?

/Who Do I Call If?
Who Do I Call If?2017-09-11T23:02:43-07:00
Topic Point of Contact Contact Information Relevant Policy
Accounting/Internal Controls Office of Audit Services (213)740-8258 compliance@usc.edu Accounting and Auditing Complaint Reporting

Outlines procedures for the submission, receipt, retention, and treatment of complaints received regarding accounting, internal accounting controls, or auditing matters.

Affirmitive Action/Diversity Office of Equity and Diversity UPC: (213)740-5086 HSC: (323)442-2020 oed@usc.edu Equal Opportunity, Affirmative Action and Non-Discrimination

Describes the university’s commitment to providing equal opportunities to all.

Anatomic Materials The Anatomic Gift Program at USC (323) 442-1229 (323) 442-1191 Human Anatomic Materials Procurement

Outlines policies and procedures for the procurement, receipt, and
disposal of anatomical materials.

Animal Use Research/Animal Care Department of Animal Resources (323) 442–1689 daradm@usc.edu Investigator Manual

Provides information regarding the laws,
regulations, and policies pertaining to
appropriate animal care and use in
research and teaching; the mechanism to
obtain approval for animal use from the
IACUC; the policies, procedures, and
services of the Department of Animal
Resources related to the care of animals.

Benefits at USC Benefits Administration (213) 821-8100 uschr@usc.edu Employment Benefit Programs and How They Work at USC
Biological Agents, Research With Institutional Biosafety Committee (IBC) (323) 442-2200 IBC@admin.usc.edu Institutional Biosafety Forms and Standard Operating Procedures
Campus Crime Reporting Department of Public Safety (DPS) UPC Emergency:
(213) 740-4321
UPC Business/Non-Emergency:
(213) 740-6000
HSC Emergency:
(323) 442-1000
HSC Business/Non-Emergency:
(323) 442-1200
DPS Annual Security Report
Campus Violence Department of Public Safety (DPS) – Emergencies and immediate threats of harm
Office of Equity and Diversity – Concerns regarding faculty and staff
Office of Student Affairs – Concerns regarding students
Safety Tips & Training (DPS) – Crime Prevention outreach services and programs
UPC Emergency:
(213) 740-4321
UPC Business/Non-Emergency:
(213) 740-6000
Equity and Diversity:
UPC: (213) 740-5086
HSC: (323) 442-2020
oed@usc.edu
Office of Student Affairs:
(213) 740-2421
Violence-Free Campus

Describes acts of violence covered by the
policy; describes reporting and
assessment procedures to be followed
were an alleged act of violence may have
occurred; explains role of Threat
Assessment Panel; provides overview of
possible findings and related disciplinary
action

Chemical Safety Enviornmental Health & Safety Department (EH&S) (323) 442-2200 labsafety@usc.edu Enviornmental Health and Safety Policies
Community Relations USC Government and Civic Engagement (213) 743-2073
Conflicts of Interest – Business Practices Office of Compliance (213) 740-8258 compliance@usc.edu Conflict of Interest in Professional and Business Practices

Identifies conflict scenarios that must be disclosed; Describes disclosure
mechanism; Explains how identified conflicts are addressed; Prohibits certain
types of conflicts.

Conflicts of Research – Individual Office of Compliance (213) 740-8258 compliance@usc.edu
(213) 740-6709 vice.president.research@usc.edu
Conflict of Interest in Research Policy

Identifies research conflict scenarios related to financial interests held by
researchers; Describes disclosure and conflict evaluation process; Explains how
identified conflicts are managed.

Conflicts of Research – Institutional Office Research (213) 740-6709 vice.president.research@usc.edu Institutional Conflict of Interest in Research Policy

Identifies research conflict scenarios
related to financial interests held by USC;
Describes disclosure and conflict
evaluation process; Explains how
identified conflicts are managed

Contract Signature Authority Office of the General Counsel (213) 740-7922 Authority to Sign Contracts and Agreements

Review requirements of new agreements;
Authorized signers of agreements

Cost Transfers Sponsored Projects Accounting (SPA) (213) 740-5381 Cost Transfer Policy

Explains the requirements and procedure
for Cost Transfers on Sponsored Project Accounts

Courseware Ownership Office of the Vice Provost for Academic and Faculty Affairs (213) 740-6715 vpafa@usc.edu University of Southern California Courseware Policy

Defines “Courseware”; explains ownership rights of faculty and university
regarding courseware; contains rules on competition with the university and
conflicts of interest.

Courseware Preparation and Ordering USC Bookstores – Book Division
University Custom Publishing
(213) 740-8398 usccoursematerials@gmail.com
(800) 934-9313 custom.publishing.readers@usc.edu
Defensive Driving USCTransportation –
Trams, buses, shuttles & the Campus Cruiser program.
Risk Management & Insurance Department –
University-owned vehicles including electric carts, auto, trucks, cars, etc.
(213) 740-3575 Vehicle/Driver Safety Policy
Disability Services (Faculty/Staff/Students) Human Resources Administration (HRA) – Faculty/Staff
Benefits Administration – Faculty/Staff
Disability Services and Programs (DSP) – Student
(213) 821-8111 uschr@usc.edu
(213) 821-8100 uschr@usc.edu
(213) 740-0776 ability@usc.edu
Equal Opportunity, Affirmative Action and Non-Discrimination
Sets forth university’s policy against discrimination, including against those who have a disability.Family Care and Medical Leave Policy
Explains eligibility for medical leaves of absence, including for reasons of disability.
Donor Gift Restrictions University Advancement
Office of the General Counsel
(213) 740-2211
(213) 740-7922
USC Gift Acceptance and Campaign Counting Policy

Describes USC policy and procedure regarding the
making of all gifts to the university.

Drug-Free Workplace Office of Compliance (213) 740-8258 compliance@usc.edu USC Drug Free Policy

Be Well USC Website
Provides overview of USC Policy regarding drug and alcohol use, along
with resources for faculty, students, and staff.

Earthquake Preparedness Office of Fire Safety and Emergency Planning (213) 740-6197 Emergency Management – Business Continuity and IT Disaster Recovery

Provides policy and guidance on rules and procedures regarding effort reporting and use of eCert, USC’s on-line effort certification application.

Effort Reporting Office of Financial Analysis (213) 821-1937 ecert@usc.edu Effort Reporting and eCert Policies and Guidance

Provides policy and guidance on rules and procedures regarding effort
reporting and use of eCert, USC’s on-line effort certification application.

Emergency Preparedness Office of Fire Safety and Emergency Planning (213) 740-6197 Emergency Management – Business Continuity and IT Disaster Recovery

Describes university approach to handling emergencies.

Employee Orientation/Onboarding USC Employee Gateway
Human Resources Development
(213) 821-8100 uschr@usc.edu Orientation Information for New Staff and Faculty
Employee Discrimination/Harrassment Office of Equity & Diversity UPC: (213) 740-5086
HSC: (323) 442-2020
oed@usc.edu
Discrimination, Harassment, Sexual Harassment and Sexual Assault
Sets forth university procedures for addressing complaints of discrimination and harassment.
Employment and Workplace Issues
USC policies related to employment and workplace issues.
Export Controls Office of Compliance (213) 740-8258
compliance@usc.edu
Faculty Handbook, Section 5-B
Outlines university’s commitment to conducting unrestricted, fundamental research.
Faculty Workplace Disputes/Grievance Office of the Vice Provost for Academic and Faculty Affairs (213) 740-6715
vpafa@usc.edu
Faculty Handbook, Section 7

Explains the issues that may be subject to the grievance process; sets forth the
procedures for addressing faculty grievances, including grievance hearing procedures.

FERPA/Education Records Office of Academic Records and Registrar (213) 740-6963
Ferpahelp@usc.edu
Student Records Policy

Defines protected education records; describes procedures to inspect andcorrect records;
explains circumstances under which education records may be disclosed.

Financial Aid Financial Aid Office (213) 740-4444
Fire Safety Office of Fire Safety and Emergency Planning (213) 740-6197 Emergency Management – Business Continuity and IT Disaster Recovery

Describes university approach to handling emergencies.

Government Audits Office of Financial Analysis
Office of Compliance
Office of Audit Services
(213) 740-6197(213) 821-1937 ofa@usc.edu
(213) 740-8258 compliance@usc.edu
(213) 740-8258 compliance@usc.edu
Government Relations USC Office of State Government Relations
USC Office of Federal Relations
(916) 637-8981
(202) 824-5860
Hazardous Waste Hazardous Waste Management and Disposal Program (323) 442-2200
hazmat@usc.edu
Environmental Health and Safety Policies,
Hazardous Waste Management (Environmental Management) Policy
Defines the types of waste that are considered hazardous; provides waste minimization standards; assigns responsibilities for hazardous waste management and disposal.
Healthcare Professional Clinical Billing
(doctors, dentists, allied health professionals)
Office of Compliance (323) 442-8588
compliance@usc.edu
Environmental Health and Safety Policies,
Hazardous Waste Management (Environmental Management) Policy
Defines the types of waste that are considered hazardous; provides waste minimization standards; assigns
responsibilities for hazardous waste management and disposal.
Healthcare Professional Relationships with Industry Office of Compliance (323) 442-8588
compliance@usc.edu
Relationships with Industry Policy

Defines Healthcare Professionals subject to policy; sets forth guidelines on permissible interactions; describes
disclosure and approval process related to consulting activity.

HIPPA Privacy and Security Office of Compliance (323) 442-8588
compliance@usc.edu
HIPPA Privacy Rule: Policy, Forms and Other Resources
Hospital Billing Office of Compliance
Keck Hospital of USC – Billing & Insurance (KH)
USC Norris Cancer Center Hospital – Billing (NCH)
USC Verdugo Hills Hospital – Billing (VHH)
(323) 442-8588 compliance@usc.edu
KH: (888) 670-1431
NCH: (888) 670-1431
VHH: (818) 790-7100
Keck Hospital of USC: Online Policies and Procedures
Human Subjects Projections Program (HSPP) Office for the Protection of Research Subjects (OPRS) (213) 821-1154
oprs@usc.edu
University of Southern California Human Subjects Protection Program (HSPP) Policies and Procedures Describes program; explains roles and responsibilities of the Institutional
Review Boards (IRB); explains IRB review and approval process; explains informed
consent requirements; sets forth rules related to special/vulnerable research subjects; provides forms and resources.
Human Subjects Research/Institutional Review Boards (IRB) Health Sciences Institutional Review Board (HSIRB)
University Park Institutional Review Board (UPIRB)
(323) 223-2340 IRB@usc.edu
(213) 821-5272 upirb@usc.edu
University of Southern California Human Subjects Protection Program (HSPP) Policies and ProceduresDescribes program; explains roles and responsibilities of the IRB; explains IRB
review and approval process; explains informed consent requirements; sets
forth rules related to special/vulnerable research subjects; provides forms and resources.
Immigration/Visa Issues(Faculty/staff, student) Office of International Services (213) 740-2666
ois@usc.edu
Indirect Costs / Facilities & Administrative (F&A) Office of Financial Analysis (213) 821-1937
ofa@usc.edu
Information Security Information Technology Services (ITS) (213) 740-5555
consult@usc.edu
security@usc.edu
Information Security Policy
Identifies categories of information entitled to heightened protection;
describes methods to provide physical and technical security of such information;
explains responsibilities of stewards, managers, and users of university information; describes the obligation for reporting security breaches; provides additional university and external resources regarding information security. Network Infrastructure Use Policy
Explains university ownership of network infrastructure; establishes responsibilities of
faculty, staff, students, and other employees in protecting and securing network infrastructure;
sets forth access authorization procedures and virus protection and patch management procedures. Employee Email
When using email to conduct official university business, employees
must use USC email exclusively.
Insurance at USC Risk Management and Insurance Department (213) 740-6203 Insurance Policies and Procedures
Requires that all university insurancerelated activities be coordinated with the
Risk Management Department; provides references to other relevant university policies.
Intellectual Property / Technology Licensing USC Stevens Center for Innovation (213) 821-5000 University of Southern California Intellectual Property Policy

Describes various type of intellectual property protection; explains ownership
of intellectual property; sets forth invention disclosure process; explains
royalty-sharing between university and inventor.

Laser Safety Environmental Health & Safety Department (EH&S) (323) 442-2200
radsafety@usc.edu
Injury and Illness Prevention
General information; authorization to use lasers; procurement and use of laser
systems; personal protective equipment; general instructions for auxiliary personnel;
training requirements for laser users; Class 3B warning sign; Class 4 warning sign.
Medical Surveillance Environmental Health & Safety Department (EH&S) (323) 442-2200
injuryprevention@usc.edu
Injury and Illness Prevention
Requires schools and departments to take engineering, administrative, and
personal protective measures as appropriate to minimize employee
exposures to hazardous biological, chemical, physical, or radioactive agents;
establishes roles and responsibilities. Medical Surveillance Program Description
Applicable regulations and standards; Roles and responsibilities; occupations
that require medical surveillance; types of medical surveillance performed;
exposure monitoring requirements.
Misappropriation of Assets Office of Audit Services (213) 740-8258
compliance@usc.edu
Misappropriation of University Assets
Roles and responsibilities; reporting of suspected violations; explanation of
investigation process; description of potential disciplinary action; explanation
of appeal process.
NCAA Compliance Athletic Compliance Office Staff Contact List Athletics Compliance – Document Library
Describes Policies and Procedures for coaches and staff; athletes and parents;
prospective student-athletes; alumni, boosters, faculty, and fans.
Occupational Safety & Health Administration (OSHA)/Worker Safety Environmental Health & Safety Department (EH&S) UPC: (213) 740-6448
HSC: (323) 442-2200
injuryprevention@usc.edu
Manuals and Resources
Payroll University Payroll Services UPC: (213) 740-8855
HSC: (323) 442-2775
payroll@usc.edu
Personnel Files and Payroll Records
Explains rights of access to and inspection of personnel records, including payroll information.
Peer-to-Peer File Sharing Information Technology Services (ITS) (213) 740-5555
consult@usc.edu
Personnel Files and Payroll Records
Explains rights of access to and inspection of personnel records, including payroll information.
Personnel Records Human Resources Administration (HR Partners) (213) 821-1111
uschr@usc.edu
Personnel Files and Payroll Records
Explains rights of access to and inspection of personnel records, including payroll information.
Political Activity/Lobbying Government and Civic Engagement (213) 740-5371 Political Activity Policy
Prohibits participation by USC in any political campaign on behalf of (or in
opposition to) any candidate for public office; prohibits individual employees
from engaging in such participation on behalf of the university; precludes
statements taking a position or expressing an opinion on behalf of the university
on pending or current legislations, ballot measure, proposition, law or ruling.
Purchasing (Independent Contractors) Department of Payment Services (formerly Disbursement Control and Accounts Payable) (213) 740-2281
(213) 740-2716
purchasing@usc.edu
Independent Contractors Policy and Appendix

Policies and Procedures for Classifying and Engaging Independent Contractors
Definitions and checklists to ensure proper classification; steps for processing
payment; tax reporting/withholding and reporting requirements; employee vs.
independent contractor checklist

Purchasing (Vendor Eligibility) Department of Procurement Services (formerly Purchasing Services) (213) 740-2281
(213) 740-2716
purchasing@usc.edu
Purchasing Policies
Sets forth requirements for vendor eligibility.
Radiation Materials and Safety Radiation Safety (323) 442-2200
radsafety@usc.edu
Radiation Safety Manual
Authorization to use radioactive material; procurement and use of
radioactive material; Radiation Safety committee; training and safety
procedures; emergency procedures; DPS, maintenance, housekeeping, and
pathologist personnel instructions.
Record Management Office of the General Counsel (213) 740-7922 Record Management Policy
Assigns responsibility for record use, retention, and destruction; establishes
various categories of records and describes official repositories for various
types of records; provides record retention schedule.
Scientific Misconduct Office of Research
Office of Compliance
(213) 740-6709 vice.president.research@usc.edu
(213) 740-8258 compliance@usc.edu
Scientific Misconduct Policy
Defines misconduct and to whom policy applies; describes the allegation, Inquiry,
and Investigation process; sets forth reporting obligations (where applicable).
Sexual Misconduct/Violence Office of Equity and Diversity (OED) Title IX Coordinator
Sexual Assault Resource Center
(213) 740-5086 oed@usc.edu
(213) 740-4900
Discrimination, Harassment, Sexual Harassment and Sexual Assault policy
Outlines prohibited behaviors and explains process for reporting violations. SCampus
Defines sexual misconduct, sexual assault, dating violence, domestic
violence, intimate partner violence, and stalking; explains university expectations
and affirmative consent standard; describes reporting and investigation process;
outlines disciplinary procedures.
Signage Real Estate & Asset Management (213) 821-3070 Signage Policy
City and university requirements for posting signs and banners, including size,
duration, and content; lists USC offices that may need to review requests for
sign approval.
Small/Female/Minority-Owned Business USC Small Business Diversity Office (213) 740-2281
(213) 740-2716
supplier@usc.edu
Diverse Supplier Guidelines
Roles and responsibilities; defines “Diverse Suppliers”; provides Diverse
Supplier goals by group and source of funds; outlines penalties for false
representations regarding Diverse Supplier status.
Smoke-Free Workplace Environmental Health & Safety Department (EH&S) (323) 442-2200
injuryprevention@usc.edu
Smoke-Free Policy
Prohibitions on smoking on or in university property.
Staff Wage and Hours Human Resources Administration (HRA) (213) 821-8280
uschr@usc.edu
Staff Wage and Hour Policies
Listing of all university Staff Wage and Hour policies, addressing issues such as
overtime, work schedule, holiday schedule, and compensation.
Staff Workplace Employment Disputes (non-discriminatory) Human Resources Administration (HRA) (213) 821-8280
uschr@usc.edu
Staff Complaint Process
Describes eligibility to bring complaint under the policy; explains departmental
and university processes for handling complaints; provides protection from
retaliation for making good faith complaint.
Stem Cell Research/Stem Cell Research Oversight Committee(SCRO) Stem Cell Research Oversight Committee(SCRO) (323) 442-7834
scro.cttee@med.usc.edu
University of Southern California Human
Subjects Protection Program (HSPP)Policies and Procedures, Chapter 8
Student Conduct Office of Student Judicial Affairs and Community Standards (SJACS) (213) 821-7373
sjacs@usc.edu
University Student Conduct Code
General disciplinary principles; student conduct expectations; nonacademic
violations review process; academic integrity review process; appeals
process; student conduct records; sanctions for violations of Code.
Subpoenas Office of the General Counsel (213) 740-7922 Acceptance of Summons, Complaints and Subpoenas
Sets forth rules for acceptance of subpoenas seeking various types of
university records and testimony.
Sustainability USC Sustainability (213) 821-3942
sustainability@usc.edu
Sustainability 2020
Tax Issues/IRS Office of the Comptroller
University Taxation Services
(213) 821-1900
(213) 821-1986
Worker’s Compensation Worker’s Compensation (213) 740-6205 Medical Leave Policy
Anti-discrimination rules applicable to those who file workers’
compensation claims; describes medical leave benefits.
Workplace Health & Wellness USC Center for Work and Family Life (213) 821-0800
cwfl@usc.edu
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